The Vision at Gleem

I am Joseph Edwards, the founder of Gleem. 

 

As Gleem continues to grow, my passion around leadership continues to develop. In this blog post, I am going to talk about Gleem’s employees.

 

From day one, Gleem set out to be different. At the outset this meant providing a service that was as flexible as possible for home owners. We used self-employed cleaners, and were passionate about being high-tech and on-demand.

 

This approach worked at the outset, however we started to notice a key limiting factor in the business: churn. We were using a workforce that presented multiple problems when it came to ensuring they were able to show up, on time and do a good job…it hurt, and Gleem struggled to hold onto customers, meaning we struggled to grow.

 

As the business continued, we began making tweaks and changes to the business model. We began to hire PAYE employed cleaners to service our customers’ homes. We found that our employees started to show up on time more often, and we could organise a cleaners day around multiple sites. Things felt like they were moving in the right direction. But, we weren’t spending enough time with our cleaners: training them and ensuring they were committed to their roles. Although we were showing up on time, we noticed that cleaners would leave abruptly, ignoring their notice periods, and putting Gleem is a mad scramble to reassign cleans (without enough cleaners to do so). This led to additional problems: our current cleaners were overworked, increasing the risk that they’d up-and leave and we also now had the risk of a whole raft of customers cancelling their services if we couldn’t fulfil.

 

I took some time to reflect: I began Gleem selfishly because I wanted to enjoy my job. The more we grew and experienced office life, the more I knew it was important for my office team to enjoy theirs too. Gleem needs to be representative of me, and therefore Gleem needs to enable people to enjoy their jobs.

 

This has become the office teams passion, is becoming all of our cleaners passion and is Gleem’s reason for existing: to empower as many people as possible to enjoy their jobs.

 

Gleem is by no means perfect. We are young, inexperienced and often focus too much upon being a business, neglecting the actual cleaning we perform. The one thing that we are, is passionate.

 

In everything that we do, we think about our employees and if it will empower them: because if it will, it will foster a hard-working community of people all joined together on a mission to help each other and to help people like us. Everyone wants to enjoy their job, and it is our collective responsibility to ensure that this happens.

 

I’ve spoken with cleaners, customers, our office team, strangers and myself. This is a work in progress, but for now, it embodies Gleem’s aims. This is Gleem’s vision:

 

Gleem add sparkle. Our caring community makes people feel valued.

We maintain the upmost respect for all of our staff for the important role they play in the lives of others and provide them with the opportunity to develop themselves to the level they aspire to reach.

This environment empowers over 100,000 staff who deliver an unrivalled quality of service and creates a reputation synonymous with the standard of service we provide and the enjoyment our staff get from doing their best.

 

How to Do a Speedy House Clean

 

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Everyone faces a time in life when all they need to do the whole day long is to clean their home. This situation is mostly faced by people with small kids as kids keep on spreading their toys here and there and often make a mess. Having a neat and clean house sometimes feels like a dream. If house cleaning was only limited to the management and organization of kids’ toys then it would be much easier but it is much more than that. Apart from gathering all the toys scattered by your little ones and keeping them in place, you need to do other things as well.

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Natural Mold Cleaning Tips

Natural Mold Cleaning Tips-thumbnail

One of the most important issues you may be facing around your home is the persistence of mold in humid environments. Mildew and mold can be a real bother to deal with, so you would do well to make sure you rid yourself of their presence. This may be the case in humid climates, not to mention you will have a real problem with it if you have issues with hoarding.

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Expert Tips for Your Household Cleaning

Expert domestic cleaning tips for your household cleaning

Having your domestic cleaning done by a cleaning company can sometimes feel like a lot of work. They may end up misplacing things, and you may never be really sure about what goes where after they are left. There is a simple solution to domestic cleaning and if you have kids, it’s a great way to get them involved in all your cleaning. We have come up with some fantastic ways to clean as well as have fun, so that the whole family can get involved.

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Spring Is Almost Here! How You Can Get Motivated For Spring Cleaning

 Spring Is Almost Here! How You Can Get Motivated For Spring Cleaninggetting motivated

The cold weather is slowly becoming a thing of the past and the warmer days are just around the corner. And with those warmer days also comes the dreaded thought of spring cleaning. While some people can not wait to tackle a number of those do it yourself projects and clean out the garage others would much rather go back to hibernating until the winter comes again. Luckily there are a number of ways you can get into the Spring cleaning spirits and get yourself and your home ready for spring.

How To Tackle The Spring Cleaning Blues

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Your Workplace May Be Making You Sick!

Your Workplace May Be Making You Sick Clean

With the majority of us heading to work every morning, we make sure our homes are as clean as possible for trying to prevent common household illnesses and allergies like asthma, mould, mites, fleas and much more, we rarely think of our workplace being a cause of concern.

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How to get rid of flies

How To Get Rid Of Flies At Home Or Office

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Last week, Gleem looked at a classic method to target those annoying flies hanging around your home. This week we will be looking at a more aesthetically-pleasing method to combat these critters.

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Investment Into Gleem – Startup Serial 18

Investment Into Gleem

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When I started the business, I knew there was potential to grow something larger than just a local business. As a result of this, I applied to a variety of investment pitches, seeking investment.

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