The Vision at Gleem

I am Joseph Edwards, the founder of Gleem. 

 

As Gleem continues to grow, my passion around leadership continues to develop. In this blog post, I am going to talk about Gleem’s employees.

 

From day one, Gleem set out to be different. At the outset this meant providing a service that was as flexible as possible for home owners. We used self-employed cleaners, and were passionate about being high-tech and on-demand.

 

This approach worked at the outset, however we started to notice a key limiting factor in the business: churn. We were using a workforce that presented multiple problems when it came to ensuring they were able to show up, on time and do a good job…it hurt, and Gleem struggled to hold onto customers, meaning we struggled to grow.

 

As the business continued, we began making tweaks and changes to the business model. We began to hire PAYE employed cleaners to service our customers’ homes. We found that our employees started to show up on time more often, and we could organise a cleaners day around multiple sites. Things felt like they were moving in the right direction. But, we weren’t spending enough time with our cleaners: training them and ensuring they were committed to their roles. Although we were showing up on time, we noticed that cleaners would leave abruptly, ignoring their notice periods, and putting Gleem is a mad scramble to reassign cleans (without enough cleaners to do so). This led to additional problems: our current cleaners were overworked, increasing the risk that they’d up-and leave and we also now had the risk of a whole raft of customers cancelling their services if we couldn’t fulfil.

 

I took some time to reflect: I began Gleem selfishly because I wanted to enjoy my job. The more we grew and experienced office life, the more I knew it was important for my office team to enjoy theirs too. Gleem needs to be representative of me, and therefore Gleem needs to enable people to enjoy their jobs.

 

This has become the office teams passion, is becoming all of our cleaners passion and is Gleem’s reason for existing: to empower as many people as possible to enjoy their jobs.

 

Gleem is by no means perfect. We are young, inexperienced and often focus too much upon being a business, neglecting the actual cleaning we perform. The one thing that we are, is passionate.

 

In everything that we do, we think about our employees and if it will empower them: because if it will, it will foster a hard-working community of people all joined together on a mission to help each other and to help people like us. Everyone wants to enjoy their job, and it is our collective responsibility to ensure that this happens.

 

I’ve spoken with cleaners, customers, our office team, strangers and myself. This is a work in progress, but for now, it embodies Gleem’s aims. This is Gleem’s vision:

 

Gleem add sparkle. Our caring community makes people feel valued.

We maintain the upmost respect for all of our staff for the important role they play in the lives of others and provide them with the opportunity to develop themselves to the level they aspire to reach.

This environment empowers over 100,000 staff who deliver an unrivalled quality of service and creates a reputation synonymous with the standard of service we provide and the enjoyment our staff get from doing their best.

 

Prepare to Be Scared! Places to Visit This Halloween

 

 

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As you all know, Halloween is just around the corner and we at Gleem are shivering in excitement for the ghoulishly good spectacles ghosting their way across Bristol and Bath. Buckle in reader, because you are in for a frighteningly good night…

 

Bristol

 

Lola Lo

A Tiki club set in the heart of Bristol is having three spook-tacularly themed nights in celebration of Halloween, kicking of the celebration with Freak of the Week (Friday 27th), An American Horror Story (Saturday 28th) and Coco Beach Haunted House (Monday 30th). Book your tickets now!

https://www.designmynight.com/bristol/clubs/lola-lo-bristol

67 Queens Road, Bristol, BS8 1QL

 

 

Ru Paul’s Max and Raja

A music fan looking for a different venue than a nightclub? Look no further, for OMG bar is proud to present Ru Paul’s Queen’s Max and Raja’s ferocious lip-sync battle on October 31st. Grab a ticket before they’re all gone!

https://www.designmynight.com/bristol/clubs/omg-bar/omg-presents-ru-pauls-max-and-raja

4 Frogmore Street, Bristol, BS1 5HX

 

 

FEAR

Not for the faint-of-heart, Avon Valley Adventure and Wildlife Park is hosting its award-winning horror event – FEAR. With three terrifying attractions: Phobia, Purgatory, Anarachy and a yet-to-be-revealed fourth for this year, along with Killzone, an interactive shoot-out experience alongside fairground rides, a fire-trick show, music and of course food and drink, it is looking to be the fright-night of your life..

Book your spot now, if you dare…

https://visitbristol.co.uk/whats-on/fear-at-avon-valley-adventure-and-wildlife-park-p2335403

01179 864 929

 

Bath

 

Halloween Trail

For frightening fun with all the family Prior Park is organising a trail from the 21st to the 29th of October. See if you can find all the giant bats and win a spooktacular prize!

Booking not needed but entry admissions apply.

https://www.nationaltrust.org.uk/events/9703fd44-b0c0-4a0a-a287-0528427cc9e4/pages/details

01225 833977

https://visitbath.co.uk/whats-on/halloween-trail-p2340383/email

 

 

Longleat Ghost Tours

The stunning abode of the 2nd Viscount of Bath and his wife “The Grey Lady” Lady Louisa will be home to many a frightening guest this Halloween. Take this spine-chilling tour through dark corridors, attics and cellars. But tread lightly, as The Grey Lady still stalks these halls in search of revenge.

https://visitbath.co.uk/whats-on/longleat-ghost-tours-p2340203

01985 844400

 

 

Halloween Wine Tasting Night

Looking for something sweeter to sate your Halloween sweet tooth? Then look no further than Bath Wine Club’s Halloween Wine Tasting night. Sample sublime vintages from Romania’s famed -and aptly named- winery “Legendary Dracula”. And don’t worry–nibbles included for you to whet your fangs on.

Tickets are limited so grab yours now!

https://www.eventbrite.co.uk/e/bath-wine-club-presents-spooky-wine-night-halloween-wine-tasting-tickets-36417068432

[email protected]

01225667311

 

 

This blogpost was brought to you by Amy Cowley, blog-writer for Gleem, a professional Bristol cleaning company! So for this holiday, if you need domestic cleaners for home Halloween celebrations, call Gleem on 0800 808 5544.

Have a Happy Halloween!